How To Resolve The Issue Of DNS Server Not Responding?

dns server not responding

Websites on Google and other search engines are our go-to for every solution we require. Every day numerous people use Google for opening various websites for diverse purposes of their own. However, not many people know that they need access to a Domain Name Server (DNS) to successfully visit a website. While you are in this procedure, you might get to witness the message that the DNS server isn’t responding. This is one of the common problems that occur due to failure in decentralized naming systems that are responsible for turning hostnames into IP addresses. Let’s see the DNS server not responding.

There are wide-ranging diverse reasons behind the issue when the DNS server is not responding. You need not worry about such issues, as most of them have very simple solutions. The solution is so simple that you can equate it with restarting a computer or changing the browser you use. 

Let us first try and understand why the DNS server issue is unavailable before we delve deep into the solutions that can help us get out of it.

What Do You Mean By DNS Server Isn’t Responding?

A Domain Name Server refers to a system of naming that considers alphanumeric domain names or hostnames for converting them into numerical IP addresses. In simple terms, DNS servers act as translators. After entering the web address on your browser, the address gets transferred to the DNS server, where the address comes back in the form of an IP address. When the DNS server fails in completing this particular procedure of name resolution, the final result comes in the form of a message stating, “DNS server not responding.”

The above message also signifies that your server failed to establish a connection with the internet. Normally, the DNS server problem occurs due to some discrepancy from the end of the user, either with the internet connectivity, an outdated browser, or some misconfiguration in the DNS server. Such impediments can also stem out from the temporary unavailability of the server that results in the DNS server not responding.

Now that you know the issues when the DNS server isn’t responding let us examine the best solutions to squeeze out of this hindrance.

How To Fix DNS Servers?

Now that you know the problem, here are the following 9 best solutions to get over this bone in the throat;

Switching To Another Browser

You have to start with troubleshooting the problem by putting your DNS connection to the test. You will find a resemblance between resolving this issue and that of changing your web browser. Take the initiative to access the internet through some different web browsers. If you are a user of Google Chrome, try switching to Microsoft Edge or Mozilla Firefox. 

If you notice that the DNS problem is no longer existing on switching browsers, the problem remains with your existing browser. You need to opt for downloading the latest version of the browser or go for reinstalling it after its uninstallation. Consequently, if you still notice the message of the DNS server not responding, your server is not the root of the problem.

Starting Your PC In Safe Mode

Your computer can display the message that your DNS server isn’t responding if your operating system malfunctions. Consequently, you can consider setting your personal computer up for reboot to find out if it gives you a way out of the problem. It will add limitations to the files and resources used for running your computer, and troubleshooting will become easier. The following procedure will guide you through the solution;

  • Click on your windows button and move to the power button of your PC.


  • Hold your shift key and click on restart.


  • Now you will find a window showing Advanced Options. Select the button start-up settings, following which click on Troubleshoot > Advanced.
  • Now you can press 4 to enable Safe mode or press 5 to enable the safe mode with networking.
  • If your computer has Windows 7 or a lower operating system, turn on the safe mode by going to power and pressing on the restart key. Keep your F8 button on hold during the reboot process.

You Can Disable Your Security Software And Firewall For Some Time

You can temporarily disable your firewall if you find that shifting to a new browser does not resolve our problem of the DNS server not responding.

Firewalls and antivirus software are necessary for keeping your computer protected from malware but sometimes can cause serious network connections.

For Windows users, follow the below procedure;

  • Go to your control panel.
  • Find Update and Security there and click on it.
  • From windows security, start moving to Virus and Threat Protection till you reach Manage Settings.

Once you successfully deactivate your firewall, go to your browser and try visiting the website again. If you find the issue resolved, consider opting for a different firewall or security application. Do not forget to activate your firewall once the search is complete.

Ensure the Disablement Of All Secondary Connections

If you find the previous solution failing, try to disable all the secondary connections available for your computer. You have to make sure that the only connection that you opted for is an active one. The procedure below will guide you through;

  • Go to the search box of your desktop taskbar and type network connections.
  • Press your cursor on View Network Connections.


  • Following this, you will land on the Network Connections Page.
  • Right-click on the ones you wish to select and press disable to stop their visibility. 


  • Once you disable all the unused connections, try visiting your website after restarting your browser.

Disabling the feature Of Windows Peer-to-Peer

There is one more option for a windows user like you if both disabling secondary connections or firewall fail- disable the Peer-To-Peer feature. This feature is only available in the Windows 10 operating system. 

This feature assists in the preservation of the download bandwidth of your device. It allows you to download an update once you can share the updates across all the other computers within your network connection. Sometimes this activity disrupts the DNS server process, and thus you can opt for disabling it, provided it gives a solution to your DNS server not responding.

Do the following;

  • Click on the windows icon.
  • Move to the settings icon.
  • Upon entering the settings icon, select Update and Security.


  • On the left-hand side, a screen will open. Find Delivery Optimization there. 


  • A screen will open to Allow Downloads. Toggle the button off. 


Restarting Your Router

Restarting your browser happens to be the next step in this troubleshooting process. All your Router’s cache will flush out of your system and could provide a solution to your DNS server not responding.

You will find most of the modems having a power button, allowing you to easily turn them on or off. Switch off your modem and turn it on after some time. Keep patience to re-establish your connection. Consider unplugging it completely and try rebooting it. Once the procedure is over, find out whether your solution is successful.

Consider Installing the Updated Network Adapter Drivers On Your PC.

Your network adapter might prove to be old and outdated, which will result in the message “DNS server not responding.” Try to get a new adapter driver as it might be the solution you are looking for. You can update your network updated driver in two ways;

  • You can go for the manual replacement but go for it only if you have expertise in tackling drivers.
  • Secondly, you can adopt an automated tool like Snappy Driver Installer (SDI) or Driver Easy.

Both these solutions will facilitate automatic recognition of your system and find the needed drivers you require. Try to opt for the automated way as that removes any chance of human errors. Once you update your drivers, restart your computer and establish a connection with the internet. It will help you find out whether your chance resulted in success.

Also Read: Ethernet Unidentified Network Issue: Solve It Today with 7 Simple Solutions

Reset Your IP After Removing All Cache From DNS

Once you are over with trying all the above solutions, it is time for you to turn your attention to the DNS settings. 

  • Start by typing cmd on your search bar and select the Command Prompt app.


  • Enter “ipconfig/flushdns” in the space provided and press enter.
  • Once the procedure is over, it will display a message stating that your DNS Cache is clear.

Altering The DNS Server Set By Default On Your Computer

Changing your default DNS server can prove to be another good solution for your DNS server not responding. You can go for it, irrespective of any windows Operating system you are using. 

  • Start with accessing your Network Connection Properties.
  •  On the left corner of the taskbar, find the windows button. 
  • In the search box, type Network connections.
  • You will find a menu appearing with View Network Connections.


  • Select the network adapter you are using and right-click on the Network adapter to find Properties.


  • Select Internet Protocol Version 4 (TCP/IPv4) on the window and click on Properties.


  • You can manually assign the alternate DNS servers by typing them in the boxes below after selecting Use the following DNS server addresses.


  • Hit Ok after you have successfully entered the alternative DNS servers.


Above are the top 9 solutions that you can adapt to meet the problem of “DNS server not responding.” One of them will be a success depending on the internal issue your computer faces.

For more information, visit Technographx.