The error named “Waiting on another installation or update” appears when the users are trying to open the launcher for a Blizzard game that is usually running through the Battle.net desktop app. The message will indicate that other updates or installs are being downloaded or installed but no such things are seen by the users.
It is a common bug among all the games that are published by Blizzard but there is no need to worry as there are many successful ways of fixing this problem. Technographx has come up with the solutions for this and so we will have a look at them.
This problem is sometimes caused by a bug with the Battle.net Update Agent that tries to check for updates and then it got stuck searching for them. It prevents any other updates or downloads to get installed.
There might be the problem with the launcher that is outdated yet it is getting fail to update itself. So, the users are not able to download the latest version by themselves. The reset of the download cache folder needs to be done.
Now, changing the DNS settings for your internet connection may affect the launcher in a negative manner. It might cause you to reset them to the default settings. You have to also disable the Peer-to-peer client and game updates in certain scenarios in order to solve the problem.
If the error doesn’t go away, then there might be the problem with the Battle.net client’s Update Agent that is looking for updates for the client itself. It should check if there are updates and install them automatically if they are found or you have to mandatorily kill it using the Task Manager.
- You have to use the Ctrl + Shift + Esc key combination at the same time for opening the Task Manager tool. You can also use the Ctrl + Alt + Del key combination and select the Task Manager from the blue screen that appears with several options.
- Search for Battle.net Update Agent” process (Agent.exe) and click on End Task.
- You should now open the Battle.net desktop client and check if you are able to play your favorite games without seeing the Waiting on another installation or update message or not.