iPhone is used by many people all over the world and it has a large fan following due to its excellent features and amazing look. But recently the iPhone users are facing the problem of “iTunes cannot read the contents of the iPhone” and it is very annoying. Today, we will discuss why is this problem is arising and what can be done to fix it.
Reason for iTunes not able to read the content of iPhone or the iPad
Till now, Apple is not having the exact reason for the error message popping out of the devices. But, based on the suggestions of the experts, this problem may be arising due to some files are improperly written by third-party software. Also, there might be some corrupted files on the iPhone or it is even possible that the iTunes is not properly installed or updated.
This error message is more commonly seen in the jailbroken iOS gadgets. The problem might be coming from the CYDIA and its applications might be trying to change the files of iPhone. Some users are saying that this problem might be brought by the corrupted iTunesDB and iTunesCDB data.
Now, let us have a look at the different methods for fixing this issue.
Remove and Reinstall iTunes
The first solution that you can try when you come across this message is to close the iTunes and disconnect the device. Remember not to click on the Ok button as you will lose all your data. Try to update the iTunes to the latest version from the store.
But if you are having the latest version already installed then remove iTunes from your computer and then completely install a fresh one. Reboot your pc and try to connect to the iPhone again. Also, make sure that the USB cable is properly fitted too.
Restore the device to the original factory settings
If the above solution doesn’t work then do one thing, connect the device to iTunes and when the error message of “iTunes cannot read the content of the iPhone or the iPad” comes up then simply click on the “ok” button and wait until the wiping process gets completed.
You can also tap the Settings icon on the device and then tap General and scroll down until you see the Reset button. Tap this and then choose to Erase all the content and settings. Confirm your action and then wait until the process completes. But remember one thing that all the data will be removed from the device.