70% of our time and daily routine is spent on the internet for work, study, marketing, learning, and entertainment. E-commerce is one such platform where the user, by default, spends most of their data.
E-commerce has revolutionized retail for quite some time now. It has evolved itself from to change the needs of the customer that tend to make online shopping easier to modernize the customer.
Many new technologies and trends are emerging each day which has managed to change the way people shop. Therefore, as a business owner, if you wish to succeed in the retail industry, the user needs to know themselves and revolve around new trends.
So if you are wondering how can you boost your e-commerce sites then here are some of the emerging e-commerce trends that would take your business top a whole new level.
Let’s see and analyze the latest customer shopping eCommerce Marketing Trends 2020 to see what works and what is best for your audience.
Some of the Emerging eCommerce Trends 2020
Some of the most successful trends in the E-commerce Industry have brought a revolution in the area of e-commerce and learning. The most famous ones among them are:
AI and Machine Learning
Machine learning is like providing the e-commerce system to learn and improve the behavior of the customer automatically. E-commerce manages to utilize various personal data of the customer and for different purposes like personalization, payment details and other related information. Since it tends to handle a massive amount of data, it is challenging to verify for inconsistency.
The user can automate the anomaly detection that helps the machine learning technology future in the future as well. The user can make use of multivariate statistical analysis and also the artificial network for the discovery of a fraud user action which tends to raise suspicions.
A research done by ABI Research predicts that by the year 2022, over 120,000 stores will be utilizing Augmented Reality (AR) technologies, providing a much richer buying experience. One of the essential solicitudes that the audience has is when they are shopping online is the inability to witness the product firsthand.
AR technology is that technology that continues to fill the gap between online shoppers that later envision the products that they are engaged in. For online customers, this is a game-changer. AR experience can change the whole way in which online customers perceive their products that they want to buy.
According to research reports in the year 2020, almost 50% of the internet searches would be sone with their voice searches. There would be customers that would use any one type of virtual assistant that would be there from Amazon, Google, and Microsoft to conduct a voice search while they are using a smart device.
Yes, it is an alternative for using a keyboard or maybe a screen that would purchase the products online. It not only contributes to the products that it wants, but it also helps in ordering and buying similar products.
Making a way to purchase the product more accessible, faster, and at any time made the voice search an essential feature in e-commerce. Making ingenious methods to interpret natural language and prepare them are the objections this technology is meeting today.
A chatbot is similar to artificial intelligence that tends to simulate communication with the user in natural language through the website, mobile apps, and technologies. According to an analysis done by grand view research report, the global chatbot market is expected to grow to reach $1.23 billion in 2025 which means that the annual growth which jumps down to 24%
Believe it or not, but already 80% of Web Development Company is utilizing chatbots. The best part about chatbots is that it tends to guide a customer during the purchase. Not only this, but it tends to offer recommendations as per the interest of the buyers.
Also Read: ChatMatic Can Integrate Media into Bots
Payment and the Advancement
A cashless society that’s what we seek for. The organization has been bringing changes in the way it is making those transactions, and the biggest reason is the advancement in the payment options. The reason why the e-commerce industry has been thriving is that so far, it has done a great job in terms of changing its needs.
Over the years, the use of mobile payments has increased from online payments to nourishment delivery. Mobile payments will remain an integral piece of the future of e-commerce. Top e-commerce developers that will embrace this trend will be able to stay a step ahead.
A beacon is a wireless transmitter that tends to use low-energy Bluetooth technology (BLE) to send adequate signals to the devices that are nearby. The best part about this is that it tends to deliver promotional messages via wireless communication. Not only this, but these are the devices that send welcome offers to the user that are there in public places like traffic signals, shopping malls and even cinema halls for that matter.
Collecting data from various channels to fill the gap between the BLE and relevant products is what beacons promise to do.
If you think that social media is all about likes, shares, and photos these days, then you are wrong. There are social channels that are transforming into mini search engines. 55% of online customers have purchased goods straight through a brand’s social post.
Loads of platforms are performing it super accessible for e-commerce shops to sell immediately through their social pages these days with built-in embedded links. This implies that consumers can tap on particular products within a post and be led straight to a product page, presenting it far more accessible to boost impulse buys through online advertisement.
It allows the customer to preview the product in different aspects such as color or style. They use the cameras of your smartphone to provide a view of the real world and add digital information like text or images on the top of the picture.
Virtual reality projects the images or videos of a product like you are viewing them in 3D. It allows the user to see in all possible angles and provides a better perspective of the product with a 360-degree product view. That is, you can move around and look in every direction as you were present physically there.
Both AR and VR change the way the customers look into your store and provides them with an excellent user experience. These technologies are slightly expensive to use now and, in some cases, they may be inappropriate.
Progressive Web Apps
Progressive Web App (PWA) is an eCommerce trend that has been bringing conversion in the web platforms. It is a web application that generates an app-like encounter for the audience. Since mobile traffic estimates for 60% of the entire traffic, which has exceeded desktop traffic. Hence, it has become important to produce a magnificent user activity on the mobile.
PWA has been determined to be a grand conclusion for big companies like Alibaba, Walmart, and Twitter. They have listed twice the conversion rates and an improvement in their revenue after the implementation of PWA.
In the Nutshell
If the user has any desires to run a preferable and profitable e-commerce website, then these trends are going to uphold their market perfectly. Adopting these future e-commerce trends is what can make all the difference. Although trends inherently come and go,eCommerce Development Company must pay a lot of attention to the ones that are having a significant impact on customer experience and conversions.
We hope that this article has given you all the necessary data on this topic. If you have any issues regarding the following top, then you can write to us in the comment section below. Our experts would try to solve them and give you all the vital aid and points.