Outsourcing is an excellent way to ensure maximum efficiency and functionality of organizations whose main activity is information technology. Efficiency is achieved through transferring of one of a company’s activities, which is not a core business for a customer, to another organization that specializes in it.
Advantages Of Outsourcing
Advantages And Prospects Of Use Are
- Quality IT management which helps to reduce costs and solve indirect problems as fast as possible;
- Reducing or eliminating budget expenses for a search of professionals with appropriate profiles and tech education, saving on education and training, certification and licensing;
- No need to organize substitution and duplication in case of diseases or weekends of employees, vacations and sick leave payments;
- Use of a company’s resources for key tasks and core objectives;
- The attraction of highly qualified personnel for one-off specialized jobs and support of networks and servers functioning in uninterrupted mode, thus the required quality and service are maintained.
Outsourcing Or Hired Professional – Which Is Better?
In order to understand how to organize company’s work the best way – by hiring a specialist for your staff or involving an outsourcing company – you need to weigh all the advantages and disadvantages and compare options.
Pros And Cons Of A Staff Member
Advantages Of Hiring A Professional
- Direct management and organization of the work of a hired personnel;
- A possibility of involving employees in outside activities that are not related to a specialty;
- No dependence on a contractor for decision making and task performance.
Disadvantages Of Retaining
- Constant payments from a budget for retaining, i.e. salary, vacation, sick leave;
- Lack of control by senior management due to the complex nature of work;
- The necessity of search and choice of professionals and expenses for competition, training, and certification. This is especially true for small companies with high staff turnover;
- Introduction and integration of new technology and new innovations in work are problematic, thus increasing the risks associated with it and increasing the time of task execution;
- Reduced quality of performance due to job security and workflow monotony.
Pros And Cons Of Outsourcing
As for an external company, providing outsourcing services in the IT sphere, the Advantages Of IT Outsourcing and its involvement are as follows:
- Company’s guarantee in terms of quality of work execution and provision of service in general;
- Distribution of activities in such a way that maximum attention is paid to the main directions and processes without distraction to additional tasks;
- No need to search and choose personnel, check specialist compliance, training, and certification;
- Rapid integration of innovative ideas and technologies into the company’s operations;
- Instant mastering of knowledge on innovations and training of a customer’s personnel.
As for the disadvantages of ordering outsourcing services, they are practically absent. However many heads of various enterprises note:
- Fear of dependence of a company on a contractor;
- Risk of loss or leakage of information which is confidential for a customer. There are various ways of Secure Document Delivery system that you should know.
Myths And Rumors About Outsourcing In The IT Field
Many people perceive outsourcing as a dangerous service with high risks. This is based on a lack of trust in outside organizations. Often misconceptions arise because of myths disseminated on the Internet by employees in order to preserve their jobs.
Myth 1: Dependence On A Contractor
Managers who need outsourcing services are afraid to turn to such a company, as they anticipate the possibility of the dependence of their firm which may further threaten with risks.
However, in practice, a third party company is interested in fast execution of specific actions and work according to the plan and technical specifications. As for support, it is not difficult for a customer to delegate this responsibility to its staff member by hiring or training him/her, or to contact him only when it is necessary.
Myth 2: Major Data Leak
The most common myth about outsourcing companies is information theft for sale and distribution.
However, statistics show that staff members are more likely to allow such leaks, especially as the contractor guarantees non-disclosure in accordance with the contract and will not risk his status and reputation.
Myth 3: Increasing Costs
Initially, the increase is probably because the services of a company can be provided on a partial prepayment for the entire range of works. However, such payments are made from the budget on a one-time basis, and further contribute to the Development of the organization. The same expenses may be caused by the postponement of solving issues or implementing innovations due to lack of personnel or knowledge.